Dear Customer at IT Store co. we believe that the Customer satisfaction is the main core for our company and our services. Therefore, we made our policy simple and easy to understand and please don’t hesitate to contact us by WhatsApp: +965-99501036.

Return and Refund Policy.

You have the right to return and refund for purchased items within 14 calendar days under the following conditions:

• When returning items, they should be in their original packaging and include all original contents, such as accessories and manuals.
• Returned items (unless they are defective, counterfeit, or tampered with) must be in a condition suitable for resale.

You have the right to receive your payment at the same form of purchase payment.

You have the right to receive the payment in full and we will not deduct any fees.

Shipping costs are not refundable.

You will be responsible for paying shipping cost for the returning of the items.

You have the right to receive your refund payments withing 3 days or as per bank or credit card required days.

If you receive a refund, the cost of return shipping will be deducted from your refund.